Terms and Conditions

Terms of Service - RapidVPS

Last Updated: Jan, 2025

1. Agreement to Terms

Welcome to RapidVPS ("we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of our web hosting services, website (https://rapidvps.is), and any related software, features, or content (collectively, the "Service").

By purchasing, accessing, or using our Service, you signify that you have read, understood, and agree to be bound by these Terms, including our Acceptable Use Policy (which may be separate or included herein) and our Privacy Policy. If you do not agree to these Terms, you must not use our Service.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and in that case, "you" and "your" will refer to that organization.

2. Service Description

We provide various web hosting and related services as described on our website. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, though we will strive to provide notice of significant changes. Service features, specifications, and pricing are subject to change.

3. Account Registration and Security

You must register for an account to access the Service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account, whether or not you have authorized them. You must notify us immediately of any unauthorized use of your account.

4. Payment, Billing, and Renewal

  • Fees: You agree to pay all fees associated with your chosen Service plan as described on our website at the time of purchase. Fees are billed in advance on a recurring basis (e.g., monthly, annually) according to your selected billing cycle.
  • Payment: You must provide valid payment information. By providing payment information, you authorize us or our third-party payment processor to charge the fees for your selected billing cycle.
  • Automatic Renewal: Unless you cancel your Service through the designated method before the end of your current billing cycle, your subscription will automatically renew for an equivalent period, and you authorize us to charge the then-current applicable fee using the payment method on file. It is your responsibility to manage your subscription and cancel in time if you do not wish to renew.
  • Price Changes: We reserve the right to change our prices. If we change prices, we will provide you with notice (e.g., via email or website announcement) at least [e.g., 30] days before the changes take effect. Your continued use of the Service after a price change constitutes your agreement to pay the modified amount.
  • Late Payments: If payment fails, we may suspend or terminate your account. Overdue amounts may accrue interest at the maximum rate permitted by law. You may be responsible for collection costs.
  • Taxes: All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.

5. Cancellation and NO REFUND POLICY

  • Cancellation Process: You may cancel your Service subscription at any time by following the cancellation procedure outlined in your account control panel.
  • EFFECT OF CANCELLATION: CANCELLATION WILL ONLY STOP FUTURE AUTOMATIC RENEWAL CHARGES. UPON CANCELLATION, YOUR SERVICE WILL REMAIN ACTIVE UNTIL THE END OF YOUR CURRENT PAID BILLING CYCLE, AFTER WHICH IT WILL BE TERMINATED AND YOUR DATA MAY BE DELETED.
  • NO REFUNDS: ALL FEES PAID FOR THE SERVICE ARE STRICTLY NON-REFUNDABLE, WITHOUT EXCEPTION. This includes, but is not limited to:
    • Initial setup fees.
    • Fees paid for the current or any past billing cycles, regardless of usage or satisfaction.
    • Fees paid for the remaining portion of your current term if you cancel mid-cycle.
    • Fees for domain name registrations, transfers, or renewals.
    • Fees for SSL certificates or other add-on services.
    • Fees paid if your account is suspended or terminated due to a violation of these Terms or our Acceptable Use Policy.
  • YOU ACKNOWLEDGE AND AGREE THAT RapidVPS HAS A STRICT NO-REFUND POLICY. BY PURCHASING OR USING THE SERVICE, YOU EXPRESSLY WAIVE ANY RIGHT TO A REFUND FOR ANY REASON. Failure to use the service does not constitute a basis for a refund.

6. Acceptable Use

You agree not to misuse the Service or help anyone else to do so. You must comply with all applicable laws and regulations in connection with your use of the Service. You agree not to engage in any activity that:

  • Is illegal, fraudulent, or harmful.
  • Infringes upon the intellectual property rights of others.
  • Distributes spam, malware, viruses, or other harmful code.
  • Abuses Service resources (e.g., excessive CPU, memory, bandwidth usage impacting other users, determined at our sole discretion).
  • Attempts to gain unauthorized access to our systems or other user accounts.
  • Involves hosting or transmitting obscene, defamatory, threatening, or harassing content.
  • Violates the security or integrity of any network, computer, or communications system.

We reserve the right to investigate violations and may suspend or terminate your account without notice and without refund if you violate these terms. A more detailed Acceptable Use Policy may be provided separately or incorporated here.

7. Service Level Agreement (SLA) - Goal

We strive to maintain high service availability, but we do not guarantee 100% uptime. Scheduled maintenance and unforeseen circumstances may cause temporary interruptions. Our goal is to provide reliable service, but we offer no service credits or refunds for downtime, regardless of the cause or duration.

8. Intellectual Property

You retain ownership of the content you upload or create ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and adapt Your Content solely as necessary for us to provide the Service. We retain all rights, title, and interest in and to the Service itself, including our software, infrastructure, and branding.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL [YOUR COMPANY NAME], ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; OR (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (USD $100) OR THE AMOUNTS PAID BY YOU TO US FOR THE PAST [E.g., THREE] MONTHS FOR THE SERVICES IN QUESTION.

11. Indemnification

You agree to defend, indemnify, and hold harmless RapidVPS and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with (i) your access to or use of the Service; (ii) Your Content; or (iii) your violation of these Terms.

14. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, and without refund, for any reason whatsoever, including, without limitation, if you breach these Terms or our Acceptable Use Policy.

You may cancel your account as described in Section 5. Upon termination, your right to use the Service will cease immediately, and we may delete Your Content. Sections related to payment obligations, the no-refund policy, intellectual property, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution shall survive termination.

15. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least [e.g., 15-30] days' notice prior to any new terms taking effect (e.g., via email or website announcement). What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

16. Miscellaneous

These Terms constitute the entire agreement between you and RapidVPS regarding the Service and supersede any prior agreements. If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

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Terms of Service